What do I do if I’m having trouble using my gift card?

The fastest way to let us know about a card you are having problems with is to visit this link and click the big button at the top of the page: https://giftcardzen.com/help

By using the above method we will make sure you are taken care of within 1 business day.

The second fastest way to let us know is by sending us an email. However, emailing us may be a bit slower if we request more information. By using the method above it guarantees we have all the needed information. 


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