About Our Cards

What is an electronic gift card?

Electronic cards are sent to you via email. You’ll only receive the card number and PIN. Electronic cards cannot be printed out and used in-store. They are for online use only. Please note that we cannot is...

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What is a printable gift card?

Printable cards are sent to you via email and can be printed out to use in-store like a physical card. Printables can also be used online unless otherwise stated on our site. Please note that we cannot iss...

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How do I check my gift card balance?

There are a few ways to check the balance of your gift card depending on the merchant. You can take your card to the store or restaurant and have a cashier check the balance for you, or you can find the balance...

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Does my gift card have restrictions?

We don’t buy or sell cards with expiration dates, photo ID requirements, or one-time-use policies. However, merchants may have other restrictions, such as in-store-use-only policies. Before you buy your cards, ...

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Do you have a guarantee on your cards?

Giftcard Zen offers a 100 day guarantee for all gift card purchases. However, we only accept returns and issue refunds if there’s an issue with your card. We do not issue refunds for buyer’s remorse, misunderst...

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Can you alert me when new gift cards become available?

Yes! Once you are logged in, click on the Wishlist tab under “My Account” to have us alert you when the cards you want are in stock.

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