Cancellations/Rejections

Can I cancel my order?

If you place an order but change your mind, we’ll be happy to cancel your order and issue you a refund. You’ll receive that refund within 1-10 business days. We cannot issue refunds for electronic/printable car...

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How do I cancel my order?

If you need to cancel your order, please contact us at 855-443-8227 or support@giftcardzen.com. Please have your order number ready when you call or email us.

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Why was my order rejected?

All of our orders are processed through our automated system. If your order cannot be verified, it is automatically cancelled and refunded.

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What should I do if I have an unknown charge from you?

Please contact us at 855-443-8227 or support@giftcardzen.com if you have an unknown charge from us, and we’ll work with you to find a solution.

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